Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Real Solutions PH ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Real Solutions PH provides custom software integrations, automation solutions, and technical consulting services for small and medium-sized enterprises (SMEs). Our services include but are not limited to:

• Integration Audits and Roadmaps.
• Custom technical integration projects between third-party software tools.
• Managed integration operations and maintenance retainers.

3. Payment Terms

Fees for our services are outlined in specific project proposals or service agreements. Payment terms, including deposit requirements and milestone payments, will be specified in the individual agreement for each engagement. All fees are non-refundable unless otherwise stated in writing.

4. Intellectual Property

Unless otherwise agreed in writing, all intellectual property rights in the deliverables created specifically for you as part of a project will transfer to you upon full payment of the project fees. We retain ownership of any pre-existing tools, libraries, or methodologies used in the delivery of our services.

4a. Warranties and Disclaimers

We warrant that the services will be performed in a professional and workmanlike manner, consistent with generally accepted industry standards. Except as expressly stated in these terms, all services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

4b. Client Responsibilities

You agree to provide timely access to information, systems, credentials, and personnel reasonably required for us to perform the services. You are responsible for the accuracy and legality of all data, content, and materials you provide. You will maintain appropriate backups of any data we may access or process. Delays caused by client unresponsiveness may result in extended project timelines and additional fees.

4c. Confidentiality

Each party agrees to maintain the confidentiality of any proprietary or non-public information disclosed by the other party during the course of the engagement. Confidential information will not be disclosed to third parties without prior written consent, except as required by law. This obligation survives termination of the agreement.

5. Limitation of Liability

To the maximum extent permitted by law, Real Solutions PH shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your use of our services or third-party integrations. Our aggregate liability for any claim arising under these terms shall not exceed the fees paid by you for the specific service giving rise to the claim during the three (3) months preceding the event.

5a. Termination

Either party may terminate an engagement with written notice under the conditions described in the applicable service agreement. Upon termination, you will pay for all work performed up to the termination date. Sections of these terms that by their nature should survive termination — including intellectual property, confidentiality, and limitation of liability — will continue to apply.

6. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Batangas, Philippines.

7. Contact Information

For any questions regarding these Terms of Service, please contact us: