Privacy Policy

1. Introduction

At Real Solutions PH, we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name and last name.
• Contact Data: includes email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website, products, and services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide you with information or services that you request from us.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To improve our website, products/services, marketing, and customer relationships.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. All data is stored on encrypted servers with access controls, audit logging, and regular backups. Payment information is processed by PCI-compliant third-party processors and is never stored on our servers.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

6. Your Legal Rights

Under applicable data protection laws, including the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

You will not have to pay a fee to access your personal data or to exercise any of the other rights. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve user experience, analyze site usage, and deliver relevant content. We use Vercel Analytics and Vercel Speed Insights to measure performance and traffic patterns. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Third-Party Services

We may use third-party services to support our operations, including cloud hosting providers, analytics platforms, email service providers, and payment processors. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Where you click on links to third-party websites, those websites have their own privacy policies and we do not accept any responsibility or liability for them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: